Development Consultant

• $96,651.27 + Super
• Paid monthly RDO

Development Consultant

About the role

This position will support customer development processes by assessing customer applications, to create an outstanding customer experience, positioning Sydney Water as the preferred supplier.

You will ensure the protection of our assets, and the Sydney Water networks and associated infrastructure. In addition to fostering strong relationships with developer customers, their water service coordinators, and internal stakeholders, to enhance liveability outcomes and improving service delivery.

Responsibilities

• Provide accurate advice to customers within corporate response times; has a working knowledge of property development and connectivity guidelines, processes and policies.
• Read and interpret plans, diagrams and maps associated with property development.
• Meets operational targets
• Supports development and connecting customers. Strives to achieve first contact resolution for general enquiries.
• Identify, establish and maintain long term effective client relationships with developer customers and their service providers.

About you

• Experience in working within a development servicing / customer service / infrastructure planning environment.
• Demonstrated high level of customer service and relationship management skills.
• Experience in working within a development /customer service environment.
• Understanding of the property development lifecycle including initiation (Council), servicing (water, wastewater, recycled and stormwater) and building.
• Working knowledge of development and connecting customer processes and internal policies.

Please see the position description for the full accountabilities and details of the role. For any additional questions please reach out to recruitment@sydneywater.com.au

Application closing date: Monday 7^th April 2025

Research shows that women and people of colour are less likely to apply for roles if they don’t meet every qualification. If, after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We’re passionate about building a diverse and inclusive team, and love hearing from people like you.

Why join us 

At Sydney Water, your work will make a real difference in people’s lives and your own. With diverse projects and roles, you'll find ample career growth opportunities. At Sydney Water, we actively seek and celebrate diversity, equity, inclusion, and individuality, fostering a safe environment where everyone can thrive and shape impactful community projects.

Dive into Our Great Benefits: 

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.  

Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.