Water Network Improvement Manager

About the role

The purpose of this role is to design and implement water network improvement programs to meet strategic objectives for water leakage, informed by customer insights, stakeholders, performance data/analytics, and research, balancing cost and risk.

'Our Water, Our Voice' highlighted the priority Sydney Water's customers places on minimising water leakage. Customers told us they see water leakage as a wastage and highly undesirable. While removing 100% water leakage may not be the most economical way to secure water reliability, customers wish Sydney Water to better manage leaks from pipe networks to ensure the efficient use of a scarce and valuable resource.

Responsibilities

• Contribute to water efficiency, water conservation, leakage, continuity and pressure management strategies and policies to ensure Sydney Water’s short-, medium- and long-term strategic outcomes are delivered.
• Lead the development of cross-enterprise projects for water conservation, water leakage, water continuity and pressure, to meet performance and strategic outcomes.
•  Manage the effective delivery of the work program including monitoring, evaluating and reporting on performance, effectiveness and benefits realisation.
• Foster a high-performance culture through task clarity and resourcing, including performance feedback and transparent progress reporting.
• Work collaboratively across Sydney Water to develop key insights, tools and processes required to manage and improve performance.
• Review industry best practice and benchmarks, incorporating insights into plans and programs.

About you

• Expert knowledge of water delivery systems.
• Proven ability to lead multidisciplinary teams and manage projects, working cross business and with external delivery partners.
• Strong written, verbal and interpersonal communication skills.
• Advanced analytical and problem-solving skills to identify issues, trends and drivers to develop viable improvement initiatives linked to customer, regulatory and performance outcomes.
• Experience in reviewing complex data and developing roadmaps, programs, projects and reports to inform Regulators, Stakeholders or Senior Management.

Please see the position description for the role’s full accountabilities. For any additional questions please reach out to connor.may@sydneywater.com.au – Application closing date is Friday 16th May ***Internally at Sydney Water this role title is Leakage Team Manager***

Research shows that women and people of colour are less likely to apply for roles if they don’t meet every qualification. If, after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We’re passionate about building a diverse and inclusive team, and love hearing from people like you.

Why join us 

At Sydney Water, your work will make a real difference in people’s lives and your own. With diverse projects and roles, you'll find ample career growth opportunities. At Sydney Water, we actively seek and celebrate diversity, equity, inclusion, and individuality, fostering a safe environment where everyone can thrive and shape impactful community projects.

Dive into Our Great Benefits: 

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.  

Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.