Operational Technology (OT) Communications Analyst

About us

At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.

Your role will involve:

As an OT Communications Analyst, you will involve in analysing and enhancing the performance of SCADA/Security communication networks to maximize reliability and meet corporate needs. Identify improvement areas, recommend solutions, and manage minor projects like network renewal, modification, or expansion. Provide cost-effective technical advice on communication media and protocols to meet system performance requirements.

What You’ll Bring:

Analytical Skills:

• Investigate, analyse, and resolve complex technical issues with communications technology for IICATS SCADA and Security and Access Control Systems to ensure reliability of operations of critical control systems is greater than KPI’s (99.98%).
• Assist in the investigation, analysis, and recommendation of new communications technology solutions to formulate and update short- and long-term strategy for Sydney Water telemetry communications.

Interpersonal Skills:

• Provide Expert Knowledge and Support: Offer comprehensive expertise on SCADA WAN/LAN communications technologies to all delivery partners. Assist in managing telemetry incidents related to SCADA, ensuring swift resolution and minimal disruption.
• Reporting and Advice: Deliver accurate and timely reports and advice to stakeholders. Advise OT Management on the performance of suppliers and systems, ensuring informed decision-making.
• Procedure Review and Improvement: Engage in reviewing work procedures relevant to the OT area, contributing to continuous improvement and operational efficiency.

Qualification and Experience:

Essential:

• Degree: Electrical/Tele-Communications Engineering or relevant tertiary qualification.
• Experience: Proven experience with telecommunication and data communication systems, SCADA & telemetry systems technologies, and network design methodologies.
• Knowledge: Expertise in designing, operating, problem-solving, and maintaining communications technology and infrastructure, telemetry communications networks, and communications protocols.
• Technical Skills: Working knowledge of Cisco IOS or equivalent communications equipment configuration.

Desirable:

• Certifications: Accredited Cisco Certified Network Associate (CCNA) and/or Accredited Cisco Certified Design Associate (CCDA), industry-recognized Cyber Security Certification.
• Standards and Regulations: Knowledge of Australian and NSW telecommunications standards and regulations, National and International Information Security standards.
• Quality Control: Understanding of quality control and audit trail in engineering and administrative functions.

Applicants must be Australian Citizens or Permanent Residents.

Dive into Our Great Benefits: 

Competitive Compensation: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Subsidized Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.  

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

Closing date: 19 November 2024 For more information, or to request an accomodation information, you can contact sunil.nagarajan@sydneywater.com.au

We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy