Information Management Consultant

About the role

The Information Management Consultant is a key player in optimising our information assets. You will work closely with diverse teams and stakeholders to analyse their information needs, processes, and systems, and recommend solutions that align with our organisational policies and standards. Your expertise will drive efficiency, compliance, and innovation, ensuring our information management practices support our business goals. If you are ready to make a significant impact and thrive in a dynamic environment, we invite you to apply and help us achieve excellence.

Key Responsibilities:

Expert Consultation: Analyse and provide expert advice on efficient and compliant management of documents and records.

Collaborative Development: Work with process owners to develop and implement compliant information management practices, including drafting procedures, standards, guidelines, and models.

Staff Instruction: Train staff in the use of Sydney Water enterprise content platforms such as EDRMS and Intranet, Search, Microsoft 365 interfaces, Business Process, and Glossary software.

Adoption and Monitoring: Drive and monitor the adoption and effectiveness of content management practices and principles, ensuring compliance.

Capability Development: Provide advice and training to enhance organisational and system capabilities, improving business benefits from information management systems, policies, and projects.

Process Improvement: Contribute to the improvement and administration of information capture, storage, and use to enhance business processes or functions.

Leadership Opportunities: Consult and collaborate with process owners to drive efficient and compliant information management.

About the candidate

Tertiary qualifications or experience in content, information management, library science or other discipline in the generic knowledge management area

 The ideal candidate will possess the ability to consult across various business functions to analyse, design, and enhance content management, recordkeeping, information integrity, information sharing, and administrative standards.

Strong interpersonal, training, and communication skills are essential for building effective working relationships and driving change.

Demonstrated proficiency in supporting and administering ERDMS, along with the capability to deliver, implement, and operate new solutions, will be highly valued

Applicants must be Australian Citizens or Permanent Residents.

Dive into Our Great Benefits: 

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. Can we add what the package is?

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

Closing date: 22 June 2025

Location: Flexible working from Parramatta in office 3 days a week

For more information, or to request an accommodation information, you can contact sunil.nagarajan@sydneywater.com.au

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too. 

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+ people, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans. 

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please see the position description for the role’s full accountabilities.