General Support Officer

• 6 month contract assisting with general administrative support
• Based from our Parramatta office with hybrid working available
• EA Level 1A: $62,803.95 base salary plus super plus RDO

About the role

At Sydney Water, we exist for our customers. We’re more than 3,500 people working together, striving to do more and be better—better for the environment, our customers, our people, and our water. Our people are passionate about working together, and driving agility, accountability, innovation, sustainability, and exceptional customer experience.

In this role, a 6 month contract position, you will that keeps our operations running smoothly. You’ll follow clear processes and work under guidance to help deliver services and manage data accurately.

Key Responsibilities

• Provide administrative and data entry support in line with established procedures and under supervision.
• Assist with preparing and processing reports, ensuring accuracy and timeliness.
• Respond to customer inquiries and service requests, escalating complex issues when needed.
• Communicate workload and progress regularly, adhering to company policies and data privacy standards.
• Use technology tools (e.g., Microsoft Teams, Outlook) to maintain accurate records and support operations.

About you:

This role provides the perfect opportunity for someone with a keen interest in the water industry and administration to join the team. There are no minimum qualifications to apply for this role but we are looking for:

• A keen listener who will be able to pick up new skills
• The ability to follow instructions and complete tasks on time
• Experience working with Microsoft Office suite eg Word, Excel
• A team player who works well with others

Does this sound like you? Apply now. Closing date: 21^st Jan 2026

We support you through the application process and can modify as needed – let us know what you need. For more information, you can contact TA Partner marc.evans2@sydneywater.com.au

Please see the position description for the role’s full accountabilities.  

Why join us

At Sydney Water, your work will make a real difference in people’s lives—and your own. With diverse projects and roles, you'll find ample career growth opportunities. At Sydney Water, we actively seek and celebrate diversity, equity, inclusion, and individuality., fostering a safe environment where everyone can thrive and shape impactful community projects. We offer flexible working arrangements and opportunities for career progression among our many benefits.

Dive into Our Great Benefits:

• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
• Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

Working at Sydney Water

We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.

Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.