Management Support OfficerHybrid

About the role

An exciting 12 month fixed term opportunity reporting to the Team Manager Management Support the purpose of this role is to provide high level, proactive quality and timely executive support to the Heads of Business and coordinate responses that support the deliverables of the business unit.

Supporting multiple Heads of Business and their leadership teams contributing to a multi-skilled, engaged, and flexible Senior Management Support team that fulfils executive support requests and tasks effectively and achieves client experience and business outcomes.

What you will do

• Provide quality and efficient administration services to senior management.
• Manage multiple Heads of Business across Sydney Water, prioritising work across these senior managers.
• Support the senior managers in communicating with staff including creating staff newsletters, updating the intranet page, and preparing draft communication emails.
• Coordinate the logistics for functions, off-site meetings, roadshows and team briefs including preparing agendas and materials.
• Coordinate the response to Ministerial from Government Relations, including drafting responses, following up for information and ensuring senior manager approval within tight timeframes.
• Identify and implement ways to improve efficiency of administration support processes and procedures.
• Participate in team co-ordination, work planning, professional development initiatives to align resources and deliver initiatives.
• Manage the logistics and running of meetings; scheduling, minute taking, preparing agendas.
• All aspects of diary management, travel arrangements and tracking / following up actions.

Who are we looking for? 

You will have:

• Previous office management experience working with executive members and senior management with the ability to successfully multitask and communicate at a high level, requiring the following demonstrated skills and experience
• Demonstrated experience in managing and operating in a complex environment using sound judgement in competing demands and tight deadlines under pressure.
• Coordinate the preparation of sensitive, high level and often urgent, reports, briefing notes, presentations, minute submission and recommendations, ensuring documents are comprehensive, accurate and comply with relevant presentation standards and protocols.
• Experience in engaging stakeholder groups both internal and external to the organisation, with high level communication skills both written and verbal.
• Proficiency in Microsoft Office; advanced PowerPoint, Word and intermediate Excel skills.
• Demonstrated experience in diary and travel management.
• Capacity to travel as required to Potts Hill location.

Please see the Job Profile for the role’s full accountabilities

Closing date: Friday, 16 May 2025

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. 

For more information, you can contact Angela.Nguyen@sydneywater.com.au

Dive into Our Great Benefits! 

Competitive Compensation: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.  

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

Working at Sydney Water  

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.  

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a Live Hire talent profile in our Talent Community.  

We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with Live Hire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.   

Please see the position description for the role’s full accountabilities.