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Senior Marketing Advisor

  • LocationParramatta, NSW 2150
  • Work TypeFull time
  • Positions1 Position
  • Applications Close AtClosed 5 days ago
    Never published
  • Job no: RYBR9
  • Category: Customer, Strategy and Engagement, Customer Strategy and Engagement
  • Build strong working relationships to deliver key campaigns to promote the Sydney Water brand, while educating and improving customer value
  • Flexible work arrangements can be accommodated
  • Location, Parramatta – Permanent Position.
  • Lead role in shaping and coordinating key marketing campaigns


At Sydney Water, we’re passionate about caring for the environment and making a difference to the lives of our customers and communities.

About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role

The purpose of the position is to deliver marketing campaigns and public relations programs that effectively articulate Sydney Waters customer messaging to educate, engage and change behaviours to improve customer value and brand enhancement.

As a Senior Marking Advisor, you will take a lead role in continuing to shape and coordinate marketing campaigns relating to key Sydney Water programs such as water conservation, Sydney Water’s growth in Western Sydney, Recycled Water, Drinking Water, Wastewater, water literacy, B2B services, Customer Assistance Programs and overarching brand campaigns as required.

You will be responsible for ensuring our creative direction aligns with our strategy, research and the broader Communications plan, and will work closely with our Customer Insights and Data Analytics teams to ensure the latest insights, attitudes and results are being monitored and utilised across the campaign and shared with key stakeholders.

In this role you will also:

  • Partner with the Customer and Strategic Insights team to establish success metrics and insights to shape strategies and track effectiveness of campaigns.
  • Prepare and maintain plans for campaign activities ensuring the alignment with Sydney Water’s brand and corporate strategy.
  • Drive awareness of key initiatives to improve community awareness of key educational objectives
  •  Develop and deliver marketing communication material for use across digital and social media channels, ATL channels, direct customer communications channels
  • Work with the Brand and Design team and Digital and Multimedia team in the production of marketing collateral and digital content to support marketing campaigns., as well as understanding customer sentiment and the measure of the effectiveness of marketing campaigns.
  • Work closely with our Social and Digital Advisor on Digital Campaigns that Promote Sydney Water’s corporate vision

About you

It is important as a Senior Marking Advisor to have a strong understanding of digital and emerging communications. A minimum of 8-10 years’ experience in marketing or related discipline is preferred along with tertiary qualifications in marketing or other related disciplines. It is also important that you can demonstrate:

  • Excellent customer relationship and interpersonal skills – develops rapport and credibility with business and agency partners
  • A hunger for data to influence your strategies, with experience of using data to influence past campaigns under your care.
  • A strong team player with proven ability to collaborate with others to achieve goals.
  • Good knowledge of marketing tech development and digital marketing campaigns preferred
  • Highly developed written and verbal communication skills including strong corporate and policy communication skills.
  • Strategic thinker with proven planning, influencing, negotiation and facilitation skills.

As part of your application you will be required to upload a cover letter addressing the About You section of this role. Please ensure that your cover letter is no longer than 2 single pages in length.

Closing date: 30 November 2021

Please see the position description for the role’s full accountabilities.

As part of your application you will be required to upload a cover letter addressing the About You section of this role. Please ensure that your cover letter is no longer than 2 single pages in length.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact

Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.

Please advise if you require any adjustments to actively participate in the application and recruitment process.

We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s TermsPrivacy Policy and Sydney Water’s Privacy Collection Statement – Job Application

  • Closed 5 days ago - 30 Nov 2021