- Lead a centre of excellence for operational resilience in Customer Delivery
- Fulltime role working across our Sydney Water network of operations.
- A competitive salary package and access to organisational benefits!
What will you be doing?
Reporting to the Resilience Programs Leader this role will manage a team of up to 20 direct reports providing effective leadership across Resilience Programs by leading a team responsible for resilience planning, system analysis and process improvements supporting the provision of drinking water, recycled water, stormwater, and wastewater services.
- Translate the intent of Sydney Water strategies and direction from corporate plans, master plans, integrated system plans and asset plans into resilience programs for the water, wastewater, recycled and stormwater systems.
- Develop service resilience improvement programs – operational risk management, performance monitoring, incident response protocols, systems operations & maintenance manuals, asset & system based contingency planning & analysis, operational contingency equipment planning, chemical contingency, business continuity planning, leak detection, dams safety.
- Provide program and project level oversight for resilience projects & governance of regulatory data, including relevant input into performance against regulatory requirements & obligations.
- Develop and maintain strong operational relationships with key regulators, emergency services, delivery partners and other stakeholders.
Who are we looking for?
- Degree qualification in Engineering / Science/ Business Management or experience deemed equivalent.
- Knowledge of water industry trends and water, wastewater, and recycled water systems
- 10 to 15 years’ demonstrated experience in utility network or treatment operations or maintenance for water, wastewater, recycled water, or stormwater systems
- Demonstrated experience in building and managing complex customer/regulator/stakeholder relationships.
- Demonstrated high level ability to communicate with impact using highly developed written & verbal communication skills.
- Proven experience in working with databases; analysing and managing data to identify trends, quality assurance and continuous improvement approaches; presentation of findings.
- Demonstrated experience in Quality Management Systems
- Proven willingness & ability to effectively operate within a team environment, including knowledge sharing with other team members.
- A solid understanding of the application of information systems, particularly those used by Customer Delivery including BI, IICATS, CMS, Maximo, Hydra
- Proven experience in performance against Environmental Protection Licence; including thorough knowledge of licence conditions.
- Proven experience in working with process partners and service providers to achieve common goals, identify potential risks and recommend remedial actions.
Closing date: Midnight Wednesday 13th March 2024
Please see the position description for the role’s full accountabilities.
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact recruitment@sydneywater.com.au
Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.
Please advise if you require any adjustments to actively participate in the application and recruitment process.
We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application