Role – Senior Change Lead – Field Services Management Program implementation for our frontline people
- Join a dynamic, diverse and high performing team in an exciting time of growth and technology transformation.
- Fixed Term 12 month position
- Hybrid working with 2 days min working from our Homebush Hub Office or as required.
- Competitive salary package
- Proudly making a difference to establishing a best-in-class, customer centred, client organisation
At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.
About us
Are you ready to make a mark on one of Australia's most impactful utilities? We present an unparalleled opportunity to contribute to a transformation that will reshape how Sydney Water approaches frontline work - we are offering a pivotal senior Change Lead role that will directly impact the way our people work and improve efficiency, underpinned by enhanced field services management. You will be enabling our strategic objectives by creating an environment that empowers employees and delights customers.
About the role
As the Senior Change Lead, you'll be responsible for driving change outcomes, collaborating with influential leaders, the Program Change Manager and the Program Director to shape our success. You will be operating in an environment where innovation, teamwork, and growth are central to how we achieve success together.
You'll be a catalyst for the change, leading and executing change interventions and achieving success through others by working closely with the program team, stakeholders, and subject matter experts spanning the entire Enterprise. You'll have a unique opportunity to collaboratively execute Change Management Program strategies and their implementation.
Responsibilities include but are not limited to;
- Develop change readiness capabilities within our core businesses.
- Contribute to Program change delivery, enhancing business readiness, and fostering true adoption. A real focus on behaviours and culture.
- Integrate change management deliverables into Program and project plans, anticipate risks and challenges that could impact change management plans, and address them directly and quickly at an interdependent Program and individual workstream level.
- Establish metrics to iteratively gauge the effectiveness of the change management approach, to ensure the realisation of benefits from the change.
- Guide business leaders and managers in effectively supporting their teams through transitions and change.
- Collaborate with Senior Change Leads, Change Specialists/Analysts, Training and communications resources, providing direction and expertise.
- Lead and Shape Change – Reporting to the Program Change Manager, you will contribute to the Change Management Program team activities across multiple work streams. Develop and execute the Program change plan whilst working closely with learning and development and communication experts.
- This is both a strategic and hands on role where you will drive transformative change, ensuring the realisation of our program's benefits by fostering behavioural shifts and adopting innovative solutions.
What’s in it for you.
- Flexible/Hybrid working.
- Childcare allowances
- Up to 18 weeks paid parental leave.
- Novated lease options
- Fitness Passport offering access to hundreds of gyms and pools around NSW.
- Flu vaccinations and discounted options on health insurance membership providers
About you
- You are a visionary change management expert with over 7 years of transformative experience at a senior Change Program level. You will hold tertiary qualifications in Change Management or a Business-related discipline and have a leaning towards innovation.
- Will have guided the end-to-end spectrum of change management activities, from strategy formulation to hands-on intervention execution in large Change Programs.
- Conducted and led comprehensive change analysis and discovery, including detailed change impact assessments and stakeholder evaluations across multiple simultaneous work streams. Skilled at anticipating and managing change resistance, partnering with diverse stakeholders for project success and change assimilation.
- Demonstrate experience in identifying and tracking the pulse of business readiness and adoption, an innovation in change techniques for business adoption.
- Experience in large employee experience and people-centred strategies and their successful execution.
- We welcome a dynamic mindset that embraces ambiguity that thrives at Program level and across multifaceted projects.
Does this sound like you? Apply now.
We support you through the application process and can modify as needed – let us know what you need.
Closing date: 21 June 2024
Please see the position description for the roles full accountabilities.
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact sunil.nagarajan@sydneywater.com.au
Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.
Please advise if you require any adjustments to actively participate in the application and recruitment process.
We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy