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Business Process Improvement Lead – Procurement

LocationParramatta, NSW 2150
Work TypeFull Time - Fixed Term
Positions1 Position
Job no: EPPYE
Category: People & Culture

Business Process Improvement Lead – Procurement

  • Full-time minimum 12 months contract – with potential to extend
  • Drive & deliver measurable process improvements
  • Coach teams and team leaders
  • Uplift Procurement process maturity across Sydney Water
  • Competitive Salary Package + Excellent benefits
  • Parramatta location – near train station
  • Hybrid working available in line with our Flexible Working - Our Way approach

At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.

About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role:

You will be part of the Process Improvement Delivery Team, which exists to bring process improvement rigor, methods, & tools to strategic priority areas and process improvements initiatives inside Procurement, with focus on the Procurement Process Uplift Program (Process Councils).

The role will also focus on educating teams and team leaders in the philosophy and practice of Continuous Improvement.

The purpose of this lead role is to drive & deliver process improvement, and support uplift of process maturity through the practice of Continuous Improvement.Ultimately, this role will help teams deliver measurable improvements, resulting in better systems integration, waste reduction & value adding solutions, achieving higher levels of process maturity, and helping teams develop the skills to carry out their own appropriate-scale process improvement initiatives in an agile manner.

A significant part of the role will be that of leading and coaching for process maturity uplift through Process Councils, set up to deliver improved - and therefore measurable - process performance. 

Key accountabilities include, but are not limited to;

  • Lead/ Drive improvement project teams in the Procurement Program to deliver significant & measurable process improvement benefits while helping develop a high performing project team culture that is aligned to Sydney Water’s behaviours and values.  
  • Help teams develop capability to apply continuous improvement in an agile manner, planning and co-ordination activities to enable the team to work collaboratively.
  • Maximise opportunities for coaching, training and professional development to continually develop the teams’ members skills and capabilities.
  • The role is responsible for identifying system improvements and solutions to support the improved process, and lead in prioritizing these efforts.

About you:

  • Tertiary qualification in business, engineering or related field, or experience deemed equivalent.
  • Lean Six Sigma Green Belt or Black Belt
  • 7+ years’ experience in process improvement (Lean Six sigma – including DMAIC & PDSA) and transformational projects
  • Demonstrated experience in implementing Lean Six Sigma and/or similar process improvement methodologies to identify process waste and develop, develop valid and reliable measures, as well as improvement plans for the improvement initiatives agreed by the business.
  • Strong analytical/ statistical analysis skills, including the understanding and ability to set up valid and reliable process measurement – use of process statistical tools e.g. MINITAB or SigmaXL etc.
  • Advanced ability to successfully apply improvement project management tools in an agile manner (e.g., use of rapid learning cycles such as PDSA/Agile techniques). This includes the development and delivery of improvement project plans, allocation of resources, implementation of appropriate phases, and determination of performance measures
  • Experience and high-level skills in coaching, mentoring and communication – meant to provide individual & team support, and ensure Continuous Improvement / Lean Six Sigma capabilities scale across the broader business.
  • Desirable – knowledge and experience with Procurement work processes and systems in a large organisation
  • Closing date: Wednesday 2nd March

Please see the position description for the role’s full accountabilities.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact recruitment@sydneywater.com.au

Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.

Please advise if you require any adjustments to actively participate in the application and recruitment process.

We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s TermsPrivacy Policy and Sydney Water’s Privacy Collection Statement – Job Application