System Controller

Join Sydney Water’s Infrastructure Delivery team to support critical systems, ensure smooth operations, maintain high-quality data, and help teams understand and follow processes.

• Benefit from a healthy work-life balance with a monthly ROSTERED DAY OFF and flexible working options.
• Join a $34B investment in world-class water infrastructure, contribute to complex, large-scale projects that make a real impact.
• You’ll connect with key stakeholders, collaborate with a supportive team, and gain exposure to high-priority work with experienced professionals.

About the role:

This role is at the heart of Sydney Water’s Infrastructure Delivery team, overseeing critical systems that support the design, construction, and maintenance of essential Infrastructure. You’ll ensure smooth operations and high-quality data, providing expert guidance to both internal teams and external project partners. In this position, you’ll maintain and improve key systems that support Infrastructure Delivery, ensuring consistency and helping end users to understand and follow processes.

Key Responsibilities:

• Enhance and maintain the consistency of systems crucial to Infrastructure Delivery, ensuring smooth process adherence and empowering users with the knowledge to succeed.
• Collaborate with Senior BSI Analysts to drive system improvements, including process mapping, user acceptance testing, and system roll-out.
• Regularly audit and reconcile data quality, proactively addressing any discrepancies to maintain accuracy and reliability.
• Inspire and motivate stakeholders to embrace processes, creating a positive culture of compliance and engagement within a high-volume environment.
• Develop a deep understanding of the unique aspects of Infrastructure Delivery at Sydney Water, providing tailored support to drive success across the team.

To thrive in this role, you’ll bring:

• A tertiary qualification in business, records administration, engineering, IT, or a related field (or equivalent experience), with desirable qualifications in quality management, auditing, or data management.
• Proven experience in systems administration, document control, and a results-driven approach within a similar industry.
• Strong communication skills, capable of delivering impactful presentations to large groups, while engaging, motivating, and inspiring others to follow processes and standards.
• Proficiency in IT and specialized software (e.g., SW Delivery Portal, InEight Document, Power BI), along with a strong ability to quickly learn new systems.
• Strong problem-solving, data analysis, and reporting capabilities, with the ability to manage a high volume of people and projects, prioritize tasks effectively, and maintain adherence to standardized processes.

Dive into Our Great Benefits!  

• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 
• Employee Networks: We proudly offer and support Employee Led networks, such as Women of Water, Pride, First Nations and Disability & Neurodiversity Networks 
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success in the direction you desire. 
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 
• Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance. 
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

Closing Date: Tuesday the 8^th April at 11:59 PM AEST

We want to ensure you feel supported and informed throughout every step of our recruitment process. Please advise if you require any adjustments to actively participate in the application and recruitment process. Please contact deirbhile.neary@sydneywater.com.au for any further information.

Working at Sydney Water  

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.  

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.  

Your personal information will be collected in accordance with LiveHire’s Terms,Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check. 

Please see the position description for the role’s full accountabilities