Customer Experience Representative
- $64,201.66 base salary + Super + Leave Loading
- Parramatta location – near train station
- 3 x fixed term roles – 6 months
A fantastic opportunity is now available within the Customer Hub’s Customer Experience Team.
We are looking for people who want to deliver quality customer experiences for our customers. We need enthusiastic people who have exceptional eye for detail with administrative and data entry tasks.
Responsibilities and Duties:
- Playing a key role for Sydney Water by problem solving and working to keep repeat customers happy
- You will have a strong command of the company’s customer service policies
- Work with management to become well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers
Skills and Qualifications:
- Experience in retail, banking/insurance, call centre or related business services
- Good level of computer literacy, MS office, CRM (oracle, sap, Siebel)
- Strong Communications skills both written and verbal
- Please see the position description for the roles full accountabilities.
Closing date: Thursday 8th October 2020
As Australia’s largest water and wastewater service provider we foster an environment of internal mobility opening some great career opportunities for you.
We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing, so we are changing too. Our people and their jobs are as diverse as the communities we serve.
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact jess.mackay@sydneywater.com.au
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application