Supplier Relationship & Performance Specialist

• 2 x Full-Time permanent positions available
• 1 x 6-month Temporary acting opportunity available

Sydney Water is seeking a skilled and proactive Supplier Relationship & Performance Specialist to oversee the contractual operations and performance of our digital suppliers. This role is pivotal in ensuring that supplier relationships deliver maximum value while minimising risk to the organisation. 

About the Role 

As Supplier Relationship & Performance Specialist, you will be responsible for managing the end-to-end performance of key digital and technology vendors. You will work closely with internal stakeholders to ensure contractual obligations are met, risks are mitigated,  

Key Responsibilities 

• Manage end-to-end contract variations, amendments, and interpretations for complex and high-value digital agreements. 
• Apply and contribute to the Supplier Performance Management framework to ensure effective supplier oversight. 
• Monitor and manage supplier performance, ensuring alignment with stakeholder expectations and commercial obligations. 
• Identify and resolve commercial issues, leveraging data and performance metrics to support decision-making. 
• Forecast product and service requirements to support timely supplier delivery. 
• Develop and implement performance improvement plans for underperforming suppliers. 
• Create cost, benefit, and risk models to support commercial negotiations and strategic planning. 
• Lead the development and execution of supplier negotiation strategies to optimise long-term value for Sydney Water. 

Skills and Experience 

• Tertiary qualifications in Business, Accounting, Law, or equivalent industry experience. 
• Extensive experience in commercial and supplier relationship management within the IT/Digital sector. 
• Proven track record managing large vendors, implementation partners, and complex contractual agreements in large organisations. 
• Experience enhancing and maintaining Supplier Management Frameworks. 
• Strong understanding of digital market trends, including commercial models and service scopes. 
• Demonstrated success in sourcing, negotiation, and dispute resolution. 
• Excellent stakeholder engagement skills, with the ability to build strong relationships across a diverse supplier base. 
• Knowledge of SAP is desirable. 

Essential Requirements: 

• You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. 

Closing Date: Wednesday 2 July 2025 11:59pm AEST. 

Please advise if you require any adjustments to actively participate in the application and recruitment process. Please contact Angela.Nguyen@sydneywater.com.au for any further information. 

Dive into Our Great Benefits!  

Competitive Compensation: We’ll ensure that your skills and contributions are valued and rewarded appropriately.  

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.  

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.  

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.  

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.  

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.  

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.  

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.  

Working at Sydney Water   

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.  

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a Live Hire talent profile in our Talent Community.  

We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with Live Hire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.  

Please see Job Profile for the role’s full accountabilities.