Development Account Manager

Development Account Manager

About the role:

This role manages a team to ensure service level agreements are met and developer experience is improved, while also supporting the city's growth by connecting developers to the network and protecting assets.  

 The role oversees the development application process for medium to high complexity cases in a specific region to enhance the experience of both professional and novice developers. You will lead and manage a Developer Partnerships team comprised of Lead, Senior & Development Consultants.

Responsibilities:

• Supervise and mentor development services teams by providing design review support and leadership to enable customer focused responses.
• Provide technical leadership in the development and implementation of guidelines, process, procedures, work instructions, systems and portals within the team.
• Identify opportunities to improve the efficiency and effectiveness of development application management, and actively contribute to initiatives to drive increased developer experience.  
• Proactively manage relationships with developers and their water service coordinator/s within the region to build strategic, long-term relationships.

About you:

• Ability to manage multidisciplinary project teams including understanding and implementing business and commercial outcomes, build commitment, and foster high performance. 
• Advanced process improvement skills including the identification of key improvement opportunities and training/aligning a team against the new ways of working.
• Demonstrated experience in working within a development servicing/ infrastructure planning environment. 
• Proven experience aligning a team to a vision and objectives that build a high-performance culture through role clarity, open and constructive communication and effective leadership practices.

Please see the position description for the full accountabilities and details of the role. For any additional questions please reach out to recruitment@sydneywater.com.au

Application closing date: Tuesday 15th April

Research shows that women and people of colour are less likely to apply for roles if they don’t meet every qualification. If, after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We’re passionate about building a diverse and inclusive team, and love hearing from people like you.

Why join us 

At Sydney Water, your work will make a real difference in people’s lives and your own. With diverse projects and roles, you'll find ample career growth opportunities. At Sydney Water, we actively seek and celebrate diversity, equity, inclusion, and individuality, fostering a safe environment where everyone can thrive and shape impactful community projects.

Dive into Our Great Benefits: 

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success. 

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.  

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.  

Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.