Business Solution ConsultantHybrid

• Proven experience in systems analysis or configuration roles, with strong technical knowledge of ERP and cloud/SaaS solutions, and the ability to translate business needs into effective technology outcomes.  
• Excellent communication, collaboration, and problem-solving skills, combined with strong organisational capability, attention to detail, and a commitment to confidentiality. 
• Full time, permanent role conveniently located in the Parramatta CBD with flexible working arrangements  

About us  

At Sydney Water, we are creating a better life with world-class water services. We are Australia’s largest water utility, providing water, wastewater, recycled water and some stormwater services to 5.3 million people. For 135 years, this has been our legacy – ensuring our waterways are healthy and thriving and the people of Greater Sydney have a safe, reliable water supply. 

Sydney Water will service nearly two million more people by 2050. To enable this growth, in an integrated and sustainable way, Sydney Water will be making significant investments over the next 10 years to deliver a resilient water and wastewater network, protect the environment and support healthy waterways. 

About the role 

We’re seeking a Business Solution Consultant to managing and optimise Sydney Water’s Human Resource technology systems to ensure they support business objectives and deliver consistent performance. Key focus areas include: 

• Systems Management: Act as the technical SME for systems within remit, ensuring stability, configuration, troubleshooting, and integration with other solutions. Support release management and maintain functional documentation. 
• Solution Consulting & Continuous Improvement: Collaborate with stakeholders to design and implement enhancements, monitor vendor roadmaps, assess impacts, and deliver solutions that maximise value from SaaS products. 
• Compliance & Innovation: Manage risks, ensure compliance with legislation and policy, support audits, and stay ahead of industry trends to drive innovation and best practice. 

Ideally, you have experience working in a large organisation within a Shared Services or HR Systems environment, where you’ve interpreted and applied HR policies, employment agreements, and legislative frameworks. 

You are self-driven, comfortable with ambiguity, have an eye for detail and look for opportunities to share knowledge with your colleagues. 

To be successful in this role, you must be a team-player, be able to navigate your way in a large organisation and juggle multiple initiatives and work with competing priorities. 

About you 

• You will have a Degree, Diploma or Cert IV in Business or Technology (or equivalent experience), Scrum certification, Lean Six Sigma Green Belt, and proven experience in senior roles such as Systems Analyst or Solution Consultant.  
• Strong understanding of ERP systems, cloud/SaaS products, application and integration design, and experience collaborating with vendors and technical teams.  
• Excellent communication and interpersonal skills, ability to conceptualise and present solutions, strong organisational capability, attention to detail, analytical and problem-solving skills, and a commitment to confidentiality. 

Essential Requirements:  

·       Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check and a medical assessment either online or in person.  

·       You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. 

Please see the attached job profile for the role’s full accountabilities 

Dive into Our Great Benefits! 

• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 
• Employee Networks: We proudly offer and support Employee Led networks, such as Women of Water, Pride, First Nations and Disability & Neurodiversity Networks 
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success in the direction you desire. 
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 
• Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance. 
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 

Closing Date: Monday 26th January at 11:59 PM AEST

We want to ensure you feel supported and informed throughout every step of our recruitment process. Please advise if you require any adjustments to actively participate in the application and recruitment process. Please contact deirbhile.neary@sydneywater.com.au for any further information.

Working at Sydney Water 

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.  

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.  

Your personal information will be collected in accordance with LiveHire’s Terms,Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.