Employee Communications Advisor
- Permanent Full-time
- $112,966.64 + Superannuation
- Parramatta location – near train station
- Hybrid working available in line with our Flexible Working - Our Way approach
At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.
About us
We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.
About the role
As the Employee Communications Advisor, you will help us bring our strategy to life, building on our reputation for world-class services, growing water literacy and taking advocacy for a circular economy to the global community.
Accountabilities & Deliverables
- Develop, deliver and implement employee communication and engagement strategies to promote the brand, protect reputation, manage issues and deliver successful programs.
- Provide input into reports including employee engagement, issues status, and evaluate and report on internal communication deliverables and channels.
- Develop a sound understanding of the business and build trusted internal relationships that support the delivery of highly-effective employee communication and engagement outcomes.
- Research and implement best practice approaches and methods to communication and engagement, that takes into account new technologies, employee beliefs, attitudes and preferences.
- Ongoing analysis of communication and engagement channels to identify improvement needs and opportunities.
- Respond to complaints and enquiries and feedback from a variety of channels.
- Coordinate, plan and prepare content for all employee communication channels. Prioritise content aligned to strategic objectives and principles of employee engagement. These channels include eNews, iConnect, SharePoint, Leaders Latest, Waterways, Yammer, lift and computer wall paper messages, etc.
- Work with the Brand, Media and Marketing team in the coordination and organisation of internal events including recognition events, employee information sessions, leadership forums, Managing Director and executive road shows, special events such as NAIDOC, safety weeks etc.
- Manage contractors, including monitoring and reviewing their work to ensure compliance with Sydney Water policies and procedures.
- Develop and oversee a content approvals process, ensuring sign-off by relevant internal stakeholders for communications and engagement plans, messaging, Q&As, fact sheets, publications and video/online content.
About you
Degree qualification in a communications, business, journalism/marketing, human resources or a related field, or experience deemed equivalent.
Experience & Skills:
- Minimum 3 years’ experience in communications roles in a complex environment experiencing change
- Experience in project planning and the reporting and evaluation of outcomes
- Experience in the development and delivery of employee communication plans
- Ability to work as part of a multi-disciplinary team and work cooperatively with people at all levels to achieve outcomes
- A strong team player with proven ability to collaborate with others to achieve goals
- Demonstrated verbal communication and presentation skills and good negotiation, problem solving and liaison skills
- Ability to manage and prioritise projects and working to tight deadlines, across multiple stakeholders
- Sound planning, influencing, negotiation, facilitation and issues and crisis management skills
- Ability to critically analyse data and information, interpret and present complex material to diverse audiences
Closing date: Friday 29th April 2022
Please see the position description for the role’s full accountabilities
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact recruitment@sydneywater.com.au
Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.
Please advise if you require any adjustments to actively participate in the application and recruitment process.
We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application