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Planner

LocationSydney, NSW 2000
Work TypeFull time
Positions1 Position
Job no: 6Y9T8
Category: Customer Delivery
  • Provide a centre of excellence for the planning and scheduling of maintenance related services across Sydney Water's water, wastewater, stormwater and recycled networks.
  • Fulltime permanent opportunity offering a competitive salary 125,764.80 plus super!
  • Based out Prestons, Ryde or Daceyville with flexible work options.


About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.


About the Role

The Integrated Work Programs team provides operational expertise in the management of the water, recycled water, wastewater, and stormwater networks to achieve customer, shareholder, and regulatory requirements.

The focus of the Planner role is to plan, package and dispatch work for the delivery of the annual maintenance workplan and will work with Customer Hub Crew Leads, Dispatchers, Networks Team Leaders, maintenance crews, supply chain and other planning teams.

The role will enhance Sydney Water’s and build trust with our customers, regulators and stakeholders by providing:

  • Active incident management support for response to environmental harm
  • Planning, packaging and dispatch of Corrective / Preventative / Operational / Customer Requested work and resource planning to support Regional O&M and Specialised Services delivery teams
  • Planning, packaging and dispatch of low priority Breakdown related work and adjusting resource plan on the day of operation to support Customer Hub
  • Planning, packaging and dispatch of Preventative work to support delivery of the Environment Improvement Program (EIP)
  • Provide effective 24/7 capability (people, processes, technology, information and data)
  • Support the front-line managers role by assisting to provide day to day oversight of team members to deliver on product requirements and customer, safety and efficiency outcomes


About You

Successful applicants will hold a tertiary qualification in engineering, or 6-10 years’ experience in utility network operations and maintenance/renewal.

Demonstrated experience in the management of safety / quality / environmental systems with the ability to use information and data to support your decision-making will be essential.

  • Demonstrated experience in managing complex customer/regulator/stakeholder relationships
  • Demonstrated leadership in a team environment, the ability to mentor and develop teams, and operate effectively as part of a wider management team
  • Demonstrated ability to lead through influence a dispersed customer facing field-based workforce to meet service standards and achieve excellence in customer service to a large customer base
  • Demonstrated ability to work collaboratively with staff and the ability to be flexible in managing work and resources
  • Demonstrated experience in emergency and incident management, including the ability to be contactable 24/7 and be available to lead incident response, or experience deemed equivalent
  • Demonstrated experience in building effective business and stakeholder relationships including experience in influencing senior management and stakeholders
  • Demonstrated high level ability to communicate with impact using highly developed written & verbal communication skills
  • Sound knowledge of industry best practice; including broad knowledge of water industry trends and water, wastewater and recycled water systems maintenance
  • Experience in maintenance management and a solid understanding of the application of computerised maintenance and process management systems

 

Closing date: Midnight Tuesday 28th February 2023

Please see the position description for the role’s full accountabilities.

 

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact recruitment@sydneywater.com.au

Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.

Please advise if you require any adjustments to actively participate in the application and recruitment process.

We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’sTermsPrivacy Policy and Sydney Water’s Privacy Collection Statement – Job Application