Senior Change Lead

About us 

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve. 

About the role

The purpose of this role is to develop and implement change management strategies and plans for business change initiatives to drive faster employee adoption and greater utilisation and proficiency of the changes to ensure business, schedule and budget objectives are met. This role supports and advises project managers, communications and human resource practitioners and business leaders in change management approaches as well as coaching business leaders in leading their teams through significant transitions.

Key Responsibilities

Provide change coaching and support to people leaders and key stakeholders within the business to facilitate the successful implementation of business change initiatives.

Develop and execute change management strategies and plans to maximise employee adoption of the future state and minimise change resistance.

Apply Sydney Water’s Change Management Framework to create and implement actionable change management deliverables including stakeholder assessments, change impact assessments, communications plans, sponsor roadmaps, risk assessments, readiness assessments, training plans, resistance management plans etc.

About You

High level of relationship management skills and a track record of successfully navigating complex stakeholder environments, including building trust and managing resistance 

Strong networking, influencing and presentation skills and ability to take people on the change journey 

Demonstrate a solid understanding of change governance frameworks, with the ability to implement and embed core governance and risk management practices that support the effective delivery of change initiatives.

Adaptable, high attention to detail, and customer centric 

Tertiary qualification in Change Management or Business-related discipline, PROSCI experience 

5+ years professional years change management experience at a senior level

Competent in completing detailed change impact assessments for technical implementations and complex process change 

Strong stakeholder management and engagement skills

Highly competent end to end change management experience 

Extensive experience working within fast paced IT project-based environments

Ability to manage multiple projects – strong organisational skills.

Specific soft Skills:

Good time management and prioritisation skills

Strong problem-solving skills

Sound business acumen.

Excellent communication - verbal, written and listening skills.

Good presentation and facilitation skills

Understanding the fundamentals of change resistance and how to manage it

Confidence escalating issues in a timely manner.

Ability to influence and manage 'difficult stakeholders

Specific Technical Skills:

Advanced capabilities with Excel, PowerPoint and other change related software

Basic- Intermediate Project Management skills

Why Join Us

Impactful Work: Drive successful business change initiatives.

Collaborative Environment: Join a supportive team that values your contributions.

Professional Growth: Opportunities for continuous learning and development.

Dive into Our Great Benefits: 

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 

Applicants must be Australian Citizens or Permanent Residents.

Closing date: 18^th July 2025

For more information, or to request an accommodation information, you can contact sunil.nagarajan@sydneywater.com.au

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too. 

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+ people, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans. 

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please see the position description for the role’s full accountabilities.