Employee Experience Lead
- This role provides input to leadership teams on shifting culture by designing the right experiences for our people
- Position is based in Parramatta, with flexible working arrangements available in discussion with the team.
- 6 Month Fixed Term Contract – Part Time (3 Days a week)
At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.
About us
We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.
About the role
The purpose of this role is to create an employee experience that enables Sydney Water to achieve its strategic objective of having a High-Performance Culture. This role leads the employee experience part of the culture transformation at Sydney Water by working across the enterprise taking an evidence based and data driven approach.
This role collaborates with other parts of the business to improve employee experience right across the employee journey, with a focus on improving the moments that matter. This role is also responsible for working in partnership with Talent Acquisition function in developing and maintaining an Employee Value Proposition (EVP) and working with other parts of the business to both promote and embed the EVP within the entire employee life-cycle (eg. recruitment, onboarding, retention, separation).
Other responsibilities include, but are not limited to:
- Leading the culture & experience diagnostics for Sydney Water
- Supporting the Enterprise Leadership Group with expertise & recommendations
- Employee segmentation and journey mapping, including identification of moments that matter.
- Implementing programs & initiatives on the People Plan, working in collaboration with key stakeholders, to drive improvements in employee experience, with a focus on moments that matter
- Monitor progress of improvement actions for employee experience and engagement, including linking achievement of actions to the results of future surveys.
About you
- Minimum 10 years working in Human Resources, Business Improvement or a related field.
- Program or Project management, including a strong track record of successful delivery of business improvement programs and/or projects.
- Bachelor’s degree qualified in a relevant discipline (eg. Human Resources, Organisational Psychology, Business, Marketing) or experience deemed equivalent.
- Experience in driving improvements in HR processes and/or practices.
- Strong understanding of employee experience management, including exposure to journey mapping and segmentation.
- Strong analytical skills and insights generation.
- Experience in designing and implementing employee surveys and coordinating action planning
Closing date: Monday 25th January 2021
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact recruitment@sydneywater.com.au
Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.
Please advise if you require any adjustments to actively participate in the application and recruitment process.
We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application